Technically complex goods that cannot be returned

The concept of technically complicated goods, Dear Readers! Our articles describe the model ways of dealing with legal issues, but each case is unique. If you want to know how to solve your problem, use the form of an online consultant on the right or call on the phones on the website. It's quick and free! Returning a product of no quality is regulated by art.

Contents:

• Technically complex goods not to be returned in 2018
• Technically complex goods that cannot be returned
• How do you get the technically complicated stuff back to the store?
• Technically complex goods cannot be returned
• Return of technically complex goods
• Technically complex goods that cannot be returned
• How to return a technically complex commodity
• Exchange of technically complex goods: 2019 regulations
• How do you get the technically sophisticated stuff back to the store?
• return the technically complex goods

Technically complex goods not to be returned in 2018

The Russian government's orders from Dmitry Good afternoon, please tell me, I bought a 20-ton smartphone for Samsung. They said it would take days. I'm sure they'll pick up the phone and clean it up. So I bought the goods that were being repaired at the store.

I want to ask you this question: I bought a petrol generator at the store the next day, it broke down, and I took it back to the store to return or replace it for another one, and the salesman at the store said that the petrol generator was a sophisticated technical device that couldn't return the money or change the goods without diagnostics.

After reading to me the list of items. Now I've looked at the list of technically complex goods and the generator there. Please tell me if the seller's actions were legal to send the generator to diagnostics? Nikolai Efremov. In fact, you've been misled by declaring the petrol generator a technically complex commodity, which is not the case, and all the subsequent procedure has been set in motion, as if the generator was part of the list of technically complex goods established by the Russian Government Regulation of the Russian Federation in accordance with the Article at the seller's request and at its expense the consumer must return the goods with defects.

The consumer is entitled to claim full compensation for the damage caused to him by the sale of the goods of inadequate quality. I would like to clarify if it is now possible to apply to the store for replacement or refunding the money for the generator, even if he is in the diagnostics as determined by my consent? Nikolai Efremov has the right to present his claims at least now. The Consumer Protection Act on your side. Do everything in writing. I bought an expensive brand phone today, the guy on the street was well dressed, politely speaking, didn't think he was lying.

And now it turns out that the phone is fake, so I can get the money back? I have a series and a passport number, and Ivan Ivanovich's phone is just the police with a report of fraud.

Seogei Hello. Please tell me -- I bought a laptop in the same Internet shop. I came to pick it up myself. In the presence of the store manager, I turned it on to make sure it worked. But I didn't really look at the monitor. I saw at home that there were problems with the monitor when the pixels burned out.

Except for diagnostics! There is a GOST R ISO standard that includes a classification of monitor, tablet and laptop pixels defects and specifies the requirement that there are no defective pixels on the display and, if the display does not meet this requirement, the need for the seller to make a clear statement of this non-conformity.

You've been informed by the Evgeny of the Kazans that there are such pixels on the laptop you're buying? If they don't, you've been covered up with details that would affect your determination to make a deal to buy this laptop. Seogei thanks the Eugenia. I've got another problem now! I've written a claim for this store, but they don't want to take it, and they don't want to take it, and they don't want to do anything with that laptop! Tell me what to do about it.

This list has been approved by a resolution of the Government of Russia of the Russian Federation.... First, the ruling and the editing were made to the House and found that when it worked, it produced a crack that was not typical of the new product. I want to return it, it was acquired three days ago. It is mandatory that it be sent to diagnostics. The Oleg Orlov Muche depends on the store. Those companies that want to maintain the loyalty of the buyers can simply replace the poor goods without talking.

But there are those who don't always follow the client principle, even when the customer's demands are justified by the law on his side.

If you start talking about it -- if you go to your regional consumer protection society -- they ate a dog in lawsuits for bad vendors, they're gonna help you! Olga Hi, tell me the venta lw15 air wash is a technically complicated commodity?

And is it possible to return such a commodity, of good quality, to the store... Egor Gromov to the list of technically sophisticated goods approved by the Russian Government Decision I bought a gsm-module security but in the area where I live it does not work because of a weak signal from the cellular network, can it return such a product and is it technically complex? Navigation and wireless equipment for domestic use, including satellite communications, with a sensor screen and two or more functions.

Eugene hello, bought a monitor. If the number of bits of pixels does not exceed the number allowed by the manufacturer, the product will not be returned for that reason. Igor Hello. I bought a shroud in the Internet shop, it turns out that it's been two years since it was manufactured. Accumulators lose their capacity in such a long time without using them, become unserviceable because they have to be charged once every six months in storage.

Can I get them back to the store for that reason? What the fuck is the Russian government??? Love you're right, thank you.

When I used it, I found that the product was discharged during the declared three days of active use, actually in an hour, and it was also stated that the clock had a Bluetooth connection, with my machinations and possible options to connect the clock to the phone, unable to synchronize the phone by the clock. Can I return the smart clock after 3 days of use, if there is a check, and a factory box with a complete set of contents?

In accordance with the Russian Governments' decree of 19 January 19th, technically complex household goods with guaranteed time limits... watches, hand-held and pocketed mechanical, electronic and electronic, with two or more functions.

The seller has not brought to your attention the necessary and reliable information about the goods, nor has it made it possible for the seller to make the right choice of the goods.

The monitor did not have the ability to regulate the vertical angle of the screen plane. It is uncomfortable to look at it. Is it possible to return the money for that reason? Love Good Day. Technically complex household goods with guaranteed time frames for metal-cutting and wood-processing machines for domestic use; electrical appliances and appliances; household radio equipment; household computing and reproduction equipment; photographic and film equipment; telephone and fax equipment; electrical music tools; toys for electronic, household gas equipment and devices; watches for manual and pocket mechanical, electronic and electronic equipment with two or more functions.

IV. Special features of the sale of technically complex goods for household use. c. Samples of the proposed goods should be placed in the trading room, labeled with the name, stamps, models, articula, product prices, and brief annotations containing its main technical characteristics.

At the buyers' request, it must be familiar with the design and operation of the goods, which must be demonstrated in the collected, technically sound condition; goods that do not require special connection equipment shall be demonstrated in the current condition.

Technically complex goods that cannot be returned

The goods on this list cannot be returned unless there is a claim for quality; according to the text of this article, goods with a defect can be returned to the store even if they are on the approved list; many questions arise when the goods are returned to the technically complex goods as defined in paragraph 2 of the article of the Russian Civil Code; the return and exchange of these groups of goods are subject to special conditions.

Can I give it up now and get the money back for the technically complex goods the consumer, if found to be defective, has the right to refuse to perform the sales contract and demand that the sum paid for such goods be recovered or that he be required to buy the computer, has not arranged, can I return it? This is the case, 24 hours ago, bought the computer, installed a system that went on the disk with the computer.

How do you get the technically complicated stuff back to the store?

The Russian government's orders from Dmitry Good afternoon, please tell me. I bought a 20-ton smartphone. They said it would take days. I'm sure they'll pick up the phone and clean it up. So I bought the goods that were being repaired at the store. I want to ask you the following question: I bought a petrol generator at the store. It broke down a day later, and I took it back to the store for return or replacement.

Technically complex goods cannot be returned

These include many items of household use, devices used in various areas of trade, industry, business, in particular: aircraft, helicopters and light aircraft equipped with internal combustion engines; automobiles, machinery, mobile machinery, agricultural machinery; snowmobiles and various means of transportation in the snow; crafts: yachts, boats, boats, ships; wireless equipment for different purpose; computers and components of different models; multifunctional devices with different complexitys of ink, lasers; digital control unit equipment; photo and video equipment; various appliances of stoves, air conditioners, washing machines, dishwashers and other equipment; certain types of watches; electrified instrument. It is important: Before any devices with complex machinery are purchased, check whether they are included in the list; this will help to argue with the seller or the representative of the outlet if necessary to return or exchange purchased equipment.

What is involved with technically complex goods that cannot be returned? It follows that it is possible to return a similar commodity, but it is possible for a married person to do so, but it is important to start by finding out what is on the product list.

Return of technically complex goods

Once you have entered into a sales contract, that is, you have paid for it and you have gone out of the store with the goods, all the claims about quality or equipment start to be made first, because you haven't checked it properly and you haven't seen it. It's just not going to be possible to return or exchange it. The quality... - There's a group of goods that can't be exchanged and returned as not according to color, size, form, - explained the Deputy Head of Consumer Protection of the Rosspernadzor Office for R. Svetlan Anpylogov. Technically complex goods, what is technically complex goods, that this technical product is recognized as such as a product which, because of its special characteristics, is included in a special list of technically complex goods.

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Technically complex goods that cannot be returned

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How to return a technically complex commodity

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Exchange of technically complex goods: 2019 regulations

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How do you get the technically sophisticated stuff back to the store?

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return the technically complex goods

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